Per Assocham survey, the Tata Group and its companies is perceived to be
India's best-known global brand within and outside the country. Tata products are perceived as best, reliable and value-for-money in the salt to software segments.
How Tata companies are able to provide world-class, high quality and reliable products and services for so many years?
While there are many reasons for their repeated success, over the last several decades, I would like to highlight about the Tata Business Excellence Model (TBEM) that really helps Tata companies measure and deliver quality at all levels.
TBEM is a philosophy adopted from the prestigious Malcolm Baldrige Model. For Tata companies, TBEM is about quality of management. This model addresses practices related to leadership, strategy, customers, knowledge management, human resources, core processes and results.
I invite you to visit the Business Excellence site of Tata and learn further about their commitment towards quality. You will also be fascinated to read about the Tata Quality Management Services (TQMS) and the JRD QV award.
How Tata companies are able to provide world-class, high quality and reliable products and services for so many years?
While there are many reasons for their repeated success, over the last several decades, I would like to highlight about the Tata Business Excellence Model (TBEM) that really helps Tata companies measure and deliver quality at all levels.
TBEM is a philosophy adopted from the prestigious Malcolm Baldrige Model. For Tata companies, TBEM is about quality of management. This model addresses practices related to leadership, strategy, customers, knowledge management, human resources, core processes and results.
I invite you to visit the Business Excellence site of Tata and learn further about their commitment towards quality. You will also be fascinated to read about the Tata Quality Management Services (TQMS) and the JRD QV award.
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