National Quality Awards in India

It is interesting to learn that Malcolm Baldrige Performance Excellence Program is adopted globally across various countries.  Paul in his April blog topic wrote about Global Quality Programs where he refers to the Thailand Quality Award.  This award and the Singapore Quality Award are based on the Baldrige criteria for performance excellence.

Now come to India, you will see the prestigious Tata group, using TBEM (Tata Business Excellence Model) for performance excellence which is adopted from the Malcolm Baldrige Model.  I invite you to read my earlier blog post on the Tata success story and how TBEM is helping them deliver high quality products ranging from steel to salt.

Rajiv Gandhi National Quality Award was instituted by Bureau of Indian Standards (BIS) to encourage Indian manufacturing and Service organizations to strive for excellence.  As you might have rightly guessed, it is modeled based on the Malcolm Baldrige Award and the Deming Prize in Japan.  This award is given to large, medium and small-scale industries.  The latest list of award winners is available at the BIS website.

To encourage total quality improvements in manufacturing and service sectors, Golden Peacock National Quality Award (GPNQ) is awarded to large, medium and smaller enterprises.  Award selection process is based on the Golden Peacock Awards framework which again is adopted from the Malcolm Baldrige and other European Quality models.

IMC Ramakrishna Bajaj National Quality award emphasize on the openness and transparency in governance and ethics, the need to create value to customers and business, and the challenges of rapid innovation and capitalizing on the knowledge assets.  This award was instituted in 1996 to recognize excellence in organizations.  The award guidelines again are quite similar to that of the Malcolm Baldrige model.

The power and robustness of Malcolm Baldrige model is immense and this is clear as we see that many Global Quality Programs were derived from this model.