Monday, February 27, 2012

Understand, Use and Love Science and Technology (STEM)

Let me start by welcoming the 16 new Influential Voices bloggers of ASQ. Interestingly, Paul refers to us, the continuing 13 bloggers, as ‘digitally active quality professionals’. While the length of influential voices blogroll has grown big this year, Paul has selected a relatively bigger topic for this month’s discussion – How to understand, use and love STEM (Science, Technology, Engineering and Math).

United States may be number 1 when it comes to technology and innovation, but was ranked 24th (out of 29 countries) in math literacy, falling behind countries such as Czech Republic and New Zealand. The worrying point, to be noted here, is that if future American workers are not as educated as in Europe and Asia, the US won’t be able to compete in the world economy. The whole standard of living might come down as people will struggle to get good and high paying jobs.

On the other hand, Indian undergraduate universities are said to be producing about 600,000 Engineers every year when compared to the 84,000 in the US. About 70 per cent of US PhD students are foreign born and are often hired in the US, who then join a Silicon Valley company or government agencies such as NASA, says, a Gartner analyst. US universities produce fewer engineers to meet the industry demand, thus having the need to hire foreign skilled workers to fill jobs in the US.

The topic, STEM has gained much importance when President Obama recently hosted the White House Science Fair and spoke to students, parents and teachers on – “How America should increase its investment in the science, technology, engineering and math fields”. Now, comes the big question, how to improve STEM education. Here, I would like to share some of my thoughts on the factors that may help:

1. The Teacher – The teacher and his/her involvement is one of the most important factors. The involvement shown by the teacher brings a lot of confidence and interest in the student. The teacher must create a learning atmosphere that is calm and joyful.

2. The School – The school should make science education simple and as practical as possible. While teaching theory, students also should be motivated to do practical examples and puzzles. Laboratories should be well equipped for the students to try out experiments.  This way, learning becomes more effective. Scoring system should also be designed to properly evaluate the students and, in turn, help them improve as well.

3. The Curriculum –The teaching methodology and course curriculum should go hand-on-hand. As a student moves from one class to another bigger class, the curriculum should be connected properly to ensure smooth transition. This will make the student more comfortable to learn advanced topics. Curriculum must have the right mixture of theory, practicals and examinations.

4. The Parent – At home, the parents must watch, guide and motivate their children (students). Mother and Father are, most times, the first and best teachers.  Parent must meet the Teacher regularly to obtain feedback about the student's studies and progress.  

5. The Government – Government must make STEM education mandatory at various school levels. Adequate focus and funding should be allocated to develop necessary infrastructure to impart STEM education and create excellent faculty.  Parents who can not afford STEM education should be provided with stimulus or appropriate financial support.

6. The Industry – Academia and industry must work together such that the student gets to see and understand real life scenarios and examples. It is always better to learn by doing than seeing.  Teachers should be provided with opportunities to work in the industry and learn.

7. The Student – Last but not the least, students should put their best self. The student should focus to develop his emotional intelligence and ability to plan and learn. With the above listed factors, if applied properly, students can be motivated to learn and, also, love STEM.

Saturday, December 31, 2011

Looking back at Quality in the year - 2011

In next few hours, we will be leaping into another New Year 2012.   Paul's last blog post, for this year,  2011 in Quality: Successes and Disappointments, had a serious tone.   His message clearly conveyed the 'gap'  in quality; what quality should have been and what it really is.  That being said, I believe that, ASQ and the quality community has achieved significant growth in spreading voice of quality.

The term 'voice' became very popular amongst the quality community and it almost has replaced the term 'member'.  So, today we are 'ASQ Voices' and, our objective is to spread the voice of quality.

I would like to list down various initiatives launched by ASQ to raise the voice of quality.  For me, these are real SUCCESSES of 2011:

1) ASQ Influential Voices Blog turned 1 and several topics were discussed by the influential voices bloggers and the quality community.  A great start to raise the voice of quality and more to come during next few years. 

2) ASQ became more popular and several discussions were published on Facebook, Twitter etc., social networking sites. 

3) World Quality Month was moved to November and a great looking website http://www.worldqualitymonth.org/ was launched.  An innovative idea called "Share Your Quality for Life Story" was launched to capture voices of ASQ members who use their passion, commitment, and skills to make a difference in their communities and throughout the world. 

4) Quality Progress spotlighted 40 under 40, a great and young initiative from ASQ to introduce to world a list of 40 proven quality practitioners.  I consider these young people a great long-term investment by ASQ to raise the voice of quality exponentially. 

5) ASQ website www.asq.org is now more jazzy.  It has a cool look and is more user-friendly.   World community should get information on quality lot easier now.

6) ASQ came up with an innovative program to gift a 6 month membership to a buddy - "Add a new voice" program.  An innovative way to raise the voice of quality and grow ASQ.

7) Finally,  we all could know ASQ much closer than ever.  I could learn more about Paul, his team and his passion for spreading the voice of quality.  Leaders from Ford, GM etc., shared their insightful views on quality.

Yes, all these happened successfully during the year 2011.

I consider that  2011 was a significant year for ASQ, Quality and the Quality Community.  The "Increasing rate of change" is unimaginable.  But it is positive.  Quality is here to stay and improve tremendously to ensure the safety and well being of the human community.  Influential voices will do their job to spread the voice of quality.  I urge everybody to join and work together to spread the voice of quality.  

Wish you a very happy and prosperous New Year 2012.

Saturday, November 26, 2011

Spread the Voice of Quality Every November: It's World Quality Month

I cherish my several years of relationship with ASQ. Yes, I have completed my 9th year of membership with ASQ and ventured into the 10th year during November 2011.  Coincidentally, November is my membership renewal due and, also, the World Quality Month.  Henceforth, I will never forget to renew my membership, and will carry the reminder to continue to spread the voice of quality in my heart.  Through this blog article, I would like to summarize my association with ASQ and contribution towards quality as part of my daily work life.

Well, I have been a silent contributor towards ASQ and Quality. I also admit that I have been a great beneficiary due to ASQ. I had the honor to contribute as a member of the standing board of reviewers at the Quality Press, where I get to read and review the latest publications in Quality.  The requirement to acquire credits to renew my Certified Software Quality Engineer certification, once in every 3 years, ensure that I continue to contribute towards quality.   Influential Voices blogging, www.asq.org, Quality Progress magazine and Software Quality Management journal, keep me up-to-date with the happenings in quality.   Through my association with Quality Assurance Institute and Association of Computing Machinery, I get to learn and contribute further towards quality.

Ensuring delivery of high quality software products and services is my bread and butter.  The organization that I work for, follows an Enterprise Level Integrated Quality Management System that is highly mature from a quality perspective.  It integrates processes, people and technology maturity through various established frameworks and practices, including IEEE, ISO 9001: 2000, CMMi, SW-CMM, P-CMM and Six-Sigma.  By being part of the Telecom Business Unit, my unit also adheres to TL9000 quality standards.   Audits, reviews, walk-through, inspection, templates, checklists, standards, tools, lesson learnt, best practices, knowledge management and sharing etc., are  frequently used quality keywords.  Many times, I understand the latest definitions for these keywords through my association with ASQ.

I consider that any service industry is very unique and a challenging environment for a quality professional.   Here, every customer is different with varying quality requirements, standards and satisfaction levels.  Quality is almost intangible here, hence accurate measurement of quality becomes  difficult.  Experience, knowledge, certifications etc., come handy for a quality professional working in a service industry to best serve the customer.  But, ASQ and like organizations share the latest and greatest in quality and help ensure end-to-end maturity and high standards.  I urge every ASQ member to introduce a colleague of yours to ASQ (utilize the free six months membership that will end this November 2011), celebrate the world quality month every November and SPREAD THE VOICE OF QUALITY.  Let us build a safe, strong and happy community.

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